Legal
Privacy Policy
Last updated: August 20, 2026
This Privacy Policy explains how Best Reviews Hub LLC ("we," "us," or "our") collects, uses, and protects information when you visit our website, contact us, or use our services.
SMS and mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information we collect
We collect only what we need to respond to you and deliver our services.
| Type | Examples | Why we collect it |
|---|---|---|
| Contact information | Name, business name, email address, phone number, mailing address | To respond to inquiries, provide services, and send account or service messages |
| Business information | Services offered, service areas, hours, photos, existing website details | To build and maintain your website |
| Billing information | Billing name and address, payment method details held by our payment processor | To process payments. We do not store full card numbers on our systems |
| Website usage | Pages visited, referring source, browser type, general location, device type | To understand how our site is used and improve it |
| Communications | Emails, chat messages, text messages, and call notes | To provide support and keep a record of what was agreed |
How we collect it
- Directly from you, when you fill out a form, call us, text us, use our chat widget, or email us
- Automatically, through cookies and standard web analytics when you visit our site
- From publicly available sources, such as your Google Business Profile, when preparing a proposal
How we use your information
- To respond to your questions and provide quotes
- To build, host, update, and support your website
- To send service-related messages, including appointment confirmations, project updates, billing notices, and support replies
- To process payments and maintain business records
- To improve our website and services
- To comply with legal obligations
Text messaging and mobile data
If you provide your mobile number and consent to receive text messages, we may send you service-related and transactional messages such as appointment reminders, project updates, billing notices, and replies to your questions.
We do not sell your mobile number. We do not share your mobile number, opt-in data, or consent with third parties or affiliates for their own marketing or promotional purposes. We may share it with service providers who help us operate our business, such as our messaging platform and customer support tools, and only so they can perform those services for us.
Consent to receive text messages is not a condition of purchase. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP. For help, reply HELP or contact us using the details at the bottom of this page. Full messaging terms are in our Terms of Service.
How we share information
We do not sell your personal information. We share information only in these situations:
- Service providers. Companies that help us operate, such as web hosting, domain registration, email delivery, payment processing, messaging platforms, and analytics. They may only use the information to perform services for us.
- Legal requirements. When required by law, subpoena, or to protect our rights, safety, or property.
- Business transfers. If our business is sold or merged, information may transfer as part of that transaction.
- With your direction. For example, when you ask us to publish your contact details on your website.
Cookies and tracking
Our website uses cookies and similar technologies to keep the site working correctly and to understand general usage patterns. You can set your browser to refuse cookies, though some parts of the site may not work as intended. We do not use cookies to build advertising profiles.
Data retention
We keep your information for as long as you are a customer and afterward as needed to meet legal, tax, and accounting requirements, resolve disputes, and enforce our agreements. When information is no longer needed, we delete it or make it unidentifiable.
Security
We use reasonable administrative and technical safeguards to protect your information, including encrypted connections and limited access to customer records. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices and rights
- Access and correction. Ask us what information we hold about you and request corrections.
- Deletion. Ask us to delete your information, subject to records we must keep by law.
- Email. Unsubscribe from non-essential emails using the link in any message.
- Text messages. Reply STOP to any message to opt out.
To make a request, contact us using the details below. We will respond within 30 days.
Children
Our services are for businesses and are not directed to anyone under 18. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised. Material changes will be posted on this page.
Contact us
Best Reviews Hub LLC
5013 Parkside Ct
Warrenton, VA 20187
Email: [email protected]
Phone: 540-616-3626